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Privacy Policy

This Privacy Policy was last updated on February 16, 2021

Welcome to the Website of Air Quality Engineering, Inc. (“AQE”, “we” or “us”). This Privacy Policy (“Privacy Policy”) explains how AQE collect, use and share personally identifiable information of visitors of our website www.air-quality-eng.com (the “Site”). The use of information collected through the Site shall be limited to the purpose of your potential purchase of products from AQE. By using the Site, you consent to the collection, use and disclosure of your personally identifiable information in accordance with this Privacy Policy.

AQE has committed to work with the European Data Protection Authorities to ensure our practices are compliant with the General Data Protection Regulation (GDPR). Should you have any questions or complaints in regards to our privacy policy or practices please contact us at info@air-quality-eng.com. If you are not satisfied with our response you may contact the European Data Protection Authorities here.


AQE continually works to maintain GDPR compliance. We understand our role as a processor of EU personal data and take seriously our responsibility to maintain oversight of privacy and security practices and securely process data. We have implemented the required GDPR controls throughout the organization. The learn more about GDPR, please visit https://www.eugdpr.org/.

Data Protection Representative in the European Union

VeraSafe has been appointed as AQE’s representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. VeraSafe can be contacted in addition to info@air-quality-eng.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative

Alternatively, VeraSafe can be contacted at:

In the Czech Republic:
VeraSafe Czech Republic s.r.o.
Klimentská 46
Prague 1, 11002
Czech Republic
Phone: +1-617-398-7067

In the Republic of Ireland:
VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Phone: +1-617-398-7067

Data Protection Representative in the United Kingdom

VeraSafe has been appointed as AQE’s representative in the United Kingdom for data protection matters, pursuant to Article 27 of the United Kingdom General Data Protection Regulation. If you are located within the United Kingdom VeraSafe can be contacted in addition to or instead of info@air-quality-eng.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative or via telephone at +44 (20) 4532 2003.

Alternatively, VeraSafe can be contacted at:

VeraSafe United Kingdom Ltd.
37 Albert Embankment
London SE1 7TL
United Kingdom

Information We Collect and How We Use It

You can generally visit the Site without revealing any personally identifiable information about yourself. We do not collect personally identifiable information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive company, product information or purchase products, you will be asked to provide for your name, title, e-mail address, company name, and phone number. The personally identifiable information you submit to us will be used to identify you as a customer and to facilitate your order. We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information about our products and services or those of our other affiliated companies (“affiliated companies”), or to communicate with you about the services we have provided.  For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others.

In certain instances we may also share your personally identifiable information with our third party vendors performing functions on our behalf (or on behalf of our affiliated companies) e.g., vendors that process credit card orders such as Authorize.Net, and other companies who provide us marketing or promotional assistance, analyze our data, assist us with customer service, etc. Our vendors agree to use this information, and we share information with them, only to carry out our requests. Except as provided in this Privacy Policy Use, your personally identifiable information will not be shared or sold to any third parties without your prior approval.

Aggregate Information

AQE may also automatically collect and analyze information about your general usage of the Site and store it in log files.  AQE may track your usage patterns to see what features of the Site you commonly use, Site traffic volume, frequency of visits, type and time of transactions, type of browser, browser language, IP address and operating system, and statistical information about types of products searched and purchased.  AQE will collect, track and analyze such information in an aggregate manner that does not personally identify you. This aggregate data may be used by AQE and third-party vendors to assist AQE in operating the Site and the products purchased, and be provided to other third parties to enable them to better understand the operation of AQE’ business, but such information will be in aggregate form only and it will not contain personally identifiable data. AQE may also gather information about you (that you voluntarily submit to AQE) when you purchase products, provide feedback to AQE and/or send or receive communications regarding our products.

AQE may use your personally identifiable information to provide you with information and products; verify your authority to purchase products; notify you of updates; improve the content and general administration of the Site; provide you with notices regarding products you have purchased or may wish to purchase in the future; and to send you targeted advertising. AQE does not provide e-mail addresses or any of your personally identifiable information to third parties for marketing purposes.


AQE recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13 and we endeavor not to collect any personally identifiable information from children under the age of 13. AQE targets its products and this Site to adults and not to children under 13. If we have found that we have collected personally identifiable information from a child under 13, we will delete this information immediately.

Disclosure of Your Personal Information

We will share your personally identifiable information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties.  Notwithstanding the foregoing, You should be aware that any and all information provided to AQE and all of the provisions stated herein are subject to the investigatory and enforcement powers of the Federal Trade Commission, or any other authorized body or agency.

Information Related to Data Collected through Purchases

AQE engages vendors and service agencies to assist us in providing products or services to you, and AQE will need to share your personally identifiable information (and data generated by cookies and beacons) with these vendors and service agencies. The vendors and service agencies do not receive any right to use your personally identifiable information beyond what is necessary to perform its obligations to provide the products or services to you. Except as provided in this Privacy Policy, AQE will not disclose personally identifiable information to third parties, including, but not limited to, companies affiliated with AQE, without your consent.

Information Disclosure for Legal and Other Exceptional Reasons

We may also disclose your personally identifiable information: (a) if we are required to do so by law, such as to comply with a subpoena, or similar legal process, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce the AQE Terms and Conditions or (c) to protect our rights and the safety of users of our Site and purchasers of products. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which AQE participates or to a purchaser of all or substantially all of AQE assets to which this Site relates. In this case, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

We may also disclose your personally identifiable information to companies that provide services to help us with our business activities such as shipping your product or offering customer service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

Accountability for Onward Transfer

Before AQE will transfer personal information to a third party acting as a controller, AQE agrees to comply with the Notice and Choice Principles. Any such data may only be processed for limited and specified purposes consistent with the consent provided by the individual. To transfer personal data to a third party acting as an agent, AQE agrees to: (i) transfer such data only for limited and specified purposes; (ii) ascertain that the agent is obligated to provide at least the same level of privacy protection as is required by AQE; (iii) take steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with AQE’s obligations; (iv) require the agent to notify AQE if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by AQE; (v) upon notice, including under (iv), take reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provide a summary or a representative copy of the relevant privacy provisions of its contract with that agent to applicable agencies or departments upon request.

Data Retention

AQE retains personally identifiable information and the personal data we process on behalf of our customers for the life of the product you purchase from AQE. AQE retains personally identifiable information on prospective customers for up to seven (7) years. We will retain and use this personally identifiable information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with customers.

Your Personal Data Rights

If you are a resident or citizen of the European Union, as of May 25, 2018 you will have the rights described below. The Right to Erasure and Right to Portability are new rights provided under the General Data Protection Regulation (GDPR). AQE, as a processor of your personal data, must receive approval from the employer prior to satisfying requests to exercise these rights.

  • Right to Withdraw Consent. If you have consented to the use of your Personal Data, you have the right to withdraw consent at any time.
  • Right to Access Information and Obtain Rectification. You have the right to access and review your Personal Data and have any errors in it corrected.
  • Right to Object to Processing. You have the right to object to the processing of your Personal Data.
  • Right to Erasure. You have the right to request that AQE erase all of your Personal Data and to no longer store or otherwise process it.
  • Right to Data Portability. You have the right to obtain an easily readable and transferable copy of any Personal Data that is processed by automated means and that you provided to AQE pursuant to a consent or for performance of a contract.

To exercise any of the above rights, submit a request to info@air-quality-eng.com. AQE will respond to your request to exercise these rights without delay and within one month.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the GDPR regulation you can complain to your data protection authority.

Updating, Correcting and Deleting Your Information

AQE provides an individual that supplies information on the Site with the ability to correct and request the deletion of any of the personally identifiable information that was entered into their profile on the Site. To correct or delete any information in a Site profile, an individual may contact AQE by e-mailing our customer support at info@air-quality-eng.com.  We will respond to the request within a reasonable timeframe. Alternatively, you may send a letter with your requested changes, corrections or deletions to the following address:

By Mail:

Air Quality Engineering, Inc.
Attn: Privacy Policy
7140 Northland Drive North
Brooklyn Park, MN  55428

Transfer of Information

Your personally identifiable information collected on this Site is stored and processed in the United States where AQE (or its agents) currently maintain its computer systems. Your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If using the Site as a visitor from outside the United States, by using the Site, you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.

Tracking Technologies

AQE and our marketing partners, affiliates, or analytics or online customer support providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. Beacons are bits of code that function similar to cookies. AQE’s beacons are embedded in outgoing emails and generate a call back to the AQE server when such emails are opened. AQE uses beacons to track the status of sent emails.  We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

AQE uses cookies to identify unique visitors and to provide a personalized user experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. Visit aboutcookies.org to learn more about cookies and how to block or delete them. You can opt out of DoubleClick’s (Google AdWords Remarketing) use of cookies by visiting the DoubleClick opt-out page. Click here to manage your cookie consent.

Local Storage Objects/Flash Cookies

We may use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 cookies to collect and store information.  Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.


The security of your personally identifiable information is important to us.  AQE employs procedural and technological measures to protect your personally identifiable information. These measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. AQE may use software, secure socket layer technology (SSL) encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information such as your log in credentials. However, AQE cannot guarantee that unauthorized third parties will never be able to defeat these measures or use your personally identifiable information for improper purposes. Therefore, you should be aware that when you voluntarily display or distribute personally identifiable information, that information could be collected and used by others. AQE is not responsible for the unauthorized use by third parties of information you post or otherwise make available publicly. If you have any questions about security on our Web site, you can contact us at info@air-quality-eng.com.

Links to Other Websites

The Site may provide links to third party websites or resources not associated with AQE, and over which AQE does not have control (“External Websites”). Such links do not constitute an endorsement by AQE of the External Web Sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that AQE is only providing these links as a convenience, and you agree that AQE is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the respective terms of use and privacy policies located on the linked to External Web Sites. AQE does not store any information (user name, password) used to access these External Web Sites.

Public Forums

Our Site may offer chat rooms, blogs, message boards, bulletin boards or similar public forums where you and other users of our Site can communicate.  You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these public forums. We may use personally identifiable information and non-personal information about you to identify you with a posting in a public forum.  We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Websites.  To request removal of your personally identifiable information from our blog or community forum, contact us at info@air-quality-eng.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.


We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@air-quality-eng.com.

Other Social Media Features and Web-Apps

Our Web site may include Social Media Features, such as the Facebook Like button, Google+ button, Twitter and Linkedin Share button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Material Changes

AQE reserves the right to change this Privacy Policy from time to time. AQE will post the revised Privacy Policy on this Site located at https://www.air-quality-eng.com/privacy-policy/  and will either send a notice to the e-mail address that you specified in your registration and/or post notice of the change so it is visible when users log-on for the first time prior to said changes taking effect so that you are always aware of what personally identifiable information AQE may collect and how AQE may use this information. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or purchase of products will be subject to the then-current Privacy Policy.

Optional Arbitration

Any controversy or claim arising out of or relating to the provisions stated herein shall be subject to jurisdiction in Minnesota. Notwithstanding the foregoing, any person who brings a claim of liability against AQE may be, under certain conditions, permitted to invoke binding arbitration. Unless required by law to participate in binding arbitration, You understand that any disputes against AQE shall be covered by Minnesota law without the necessity of arbitration.

Contact Us

We welcome your comments or questions concerning our Privacy Policy. If you would like to contact AQE regarding this Privacy Policy, please contact us by emailing us at info@air-quality-eng.com, or by mail at:

Air Quality Engineering, Inc.
Attn: Privacy Policy
7140 Northland Drive North
Brooklyn Park, MN  55428